The Fastest Way to Run
Your Rental Shop
Process more rentals. Reduce staff stress. Track every piece of equipment.
Built specifically for busy rental shops, on snow, on trail, or on water.
Your first week is free · Live within 1 week, guaranteed
Basecrew just launched and is currently operating with rental shops in the Blue Mountain Village area, including Rick's Pro Shop. We're growing deliberately, one shop at a time.
We respond within 1 hour
Live within 1 week, guaranteed
Canadian-built & supported
Unlimited staff logins, every plan
Rental shops don't lose money on gear. They lose it on friction.
Lines out the door
Saturday morning checkout turns into a 40-minute wait before anyone's clicked in.
Costs you: walkaways
Paper waivers
Clipboards, illegible handwriting, and no way to find last season's signature when you need it.
Costs you: liability risk
Inventory confusion
Nobody can say, right now, what's actually on the wall versus what's out on the hill.
Costs you: staff time
Double bookings
Two families show up for the same demo skis because two systems didn't talk to each other.
Costs you: trust
Lost gear
Boots go home in the wrong bag and nobody notices until the next renter needs them.
Costs you: replacement gear
Staff who freeze up
New seasonal hires can't move fast on a system that takes a full week to learn.
Costs you: training hours
Built for Saturday Morning Chaos
Most software is designed for a calm demo. Basecrew is designed for the forty-five minutes before opening, when your whole shop is moving at once.
Long customer lines
Multiple staff check customers out at once from the same live queue, so nobody's waiting on a single terminal.
Fast equipment assignment
Scan a customer's sizing profile and the right ski, boot, and pole combination comes up in one tap.
Returns
Gear gets checked back in and marked available again before the next renter reaches the counter.
Inventory availability
Every register sees the same live count, so no one has to physically check the wall.
Staff coordination
Everyone works from the same queue and inventory, so two people never grab the same pair of skis.
Peak weekend traffic
Built around a real ski shop's actual Saturday mornings, not a quiet Tuesday demo environment.
One system, from the moment someone books to the moment gear comes back.
- Move customers through checkout in under a minute, even on your busiest morning
- Always know what's actually available, no more walking the floor to check
- Handle bookings, walk-ins, and multi-day rentals without three separate spreadsheets
- Repeat customers rebook in seconds, no re-asking sizing or waiver questions
- See exactly where your revenue and utilization stand, without pulling a report by hand
- Close out returns digitally, so nothing gets lost between the counter and the back room
- Every damage note follows the gear itself, not whoever happened to be on shift
- One dashboard your whole floor staff can actually use, seasonal hires included
Everything the front counter needs. Nothing it doesn't.
Checkout in Under a Minute
Scan a customer, pull their sizing, and print a ticket in seconds, built for a line that isn't going anywhere.
Always Know What's Available
Every ski, board, and bike shows its live status (available, out, or in for a tune) across every register.
Handle Every Booking in One Place
Reservations, walk-ins, multi-day rentals, and season passes handled in one workflow your staff already knows.
Serve Returning Customers in Seconds
Sizing, past rentals, and waivers stay on file, so returning customers skip the twenty questions.
Real-Time Financial Reporting
Revenue updated live, broken down by category, with exports ready for your accountant.
Never Lose Track of Equipment Again
Log condition on every return and keep a full service history attached to each piece of gear, not a memory.
One system across the counter, the back room, and the fitting bench
Every core workflow, in one place
Real-Time Financial Reporting
Stop waiting until the season ends to find out how it actually went. Basecrew's financial dashboard shows revenue, category performance, and trends live, so you can make decisions during the season, not after it.
Revenue, updated as it happens
Every checkout and return updates your revenue picture immediately, not at end of day or after a manual export.
See what's actually earning
Revenue broken down by equipment category, so you know whether skis, boards, or bikes are carrying the season.
Export when you need to
CSV and PDF exports for your accountant, ready at tax time or whenever you need a real number, not a guess.
Roll up multiple locations
Multi-location shops see revenue by site as well as combined, on the Peak Season plan.
See the Software in Action
A 90-second walkthrough of checkout, inventory, and returns: the exact workflow your staff will run on a Saturday morning.
Switch systems without missing a weekend
Every shop is live within one week, guaranteed, and that week is free: billing starts on day 7, not day one.
01Import & configure
We import your inventory and customer list and set up your rental categories, sizing rules, and pricing.
02Train your team
A guided walkthrough with your staff, run on your own equipment, so everyone's checkout-ready before opening day.
03Go live
Your shop runs on Basecrew with our support team watching your first live weekend alongside you.
Built for shops that rent gear, not software companies that added rentals
Ski shops
Sizing by height, weight, and ability, matched to your fleet in seconds, so the fitting bench never becomes the bottleneck.
See ski rental softwareSnowboard rentals
Boot, board, and binding combos tracked as a single rentable unit, so nothing leaves the shop mismatched.
See ski & snowboard rental softwareNordic centres
High daily turnover on classic and skate gear, with trail-pass and rental checkout handled in the same line.
See outdoor rental softwareBike rental shops
Swap seasons without swapping software: the same system runs your summer fleet on the exact workflow staff already know.
See bike rental softwareOutdoor adventure companies
Kayaks, snowshoes, e-bikes, paddleboards: any serialized gear fits the same inventory and checkout workflow.
See outdoor rental softwareOne flat price. No per-checkout fees, ever.
A lot of rental software charges per transaction, which means the bigger your Saturday gets, the more you pay, right when you need the software most. Every Basecrew plan is flat, with unlimited checkouts and returns included. These plans reflect what most shops land on. Your exact fit depends on fleet size and season length, so we confirm final pricing on your demo call, not before it.
Starter
For small rental shops running one location.
- Unlimited checkouts, no per-transaction fees
- Inventory tracking
- Customer management
- Basic reporting
Your first week is free. Billing starts once you're actually live, not on day one. The week we spend importing your inventory and training your staff doesn't cost you anything.
No overage fees, ever. Some rental platforms charge per transaction on top of your plan: great in a quiet month, expensive the moment a busy weekend pushes you past your limit. Every Basecrew plan includes unlimited checkouts, all season, at the price you signed up for.
Questions shop owners actually ask
Don't see yours? Ask us directly, and we'll answer before your demo, not during it.
Book a Personalized Demo
Every demo is tailored to your shop: your fleet, your season, and your busiest day. Tell us a bit about your operation and we'll build the walkthrough around it. No sales runaround, no canned script.
- 01.We reply within one business day, usually sooner
- 02.A short 15-minute call to understand your shop and season
- 03.A live demo built around your actual fleet, not a canned script