Bike rental software that handles e-bikes and multi-day trips
Fleet tracking that accounts for charge status, bookings that extend without being cancelled and rebooked, and one system that works whether you're renting for an afternoon or a week.
Your first week is free · Live within 1 week, guaranteed
What slows bike rental operators down
E-bikes shown as available when they're not charged
A dead battery doesn't show up in most rental software until a customer is standing at pickup with a bike that won't turn on.
Multi-day bookings that don't extend cleanly
A customer wants three more days and staff end up cancelling and rebuilding the whole reservation from scratch.
Fit data that's more than a frame size
Seat height, riding style, and e-bike assist level all affect fit, but most systems only track frame size.
Two systems for two seasons
Shops running winter and summer fleets often train staff on separate software for each, and lose customer history between seasons.
How Basecrew handles it
Basecrew treats a bike fleet as what it actually is: a mix of standard and e-bikes, rented for anywhere from an afternoon to a week, by both locals and tourists.
- Charge status is part of a bike's live availability, not a separate manual checklist
- Rentals extend in place, with no need to cancel and rebuild a reservation for extra days
- Rider fit (seat height, riding style, e-bike assist level) is captured once and available at pickup
- Damage policies and deposit amounts can be tiered by equipment value, not a single shop-wide rule
- The same system runs a winter ski or snowboard fleet and a summer bike fleet, with shared customer history
Built for bike rental software
E-bike charge tracking
Charge state is part of availability, so a bike that isn't ready doesn't show up as rentable.
Multi-day and multi-week bookings
Extend an existing rental without cancelling it, built for tourism-driven bookings as much as single-day rentals.
Fit beyond frame size
Seat height, riding style, and assist level tracked alongside frame size, for a fit that's actually right.
Tiered damage and deposit policies
Set different deposit and damage terms for standard bikes versus higher-value e-bikes, without special-casing it at the counter.
Multi-channel booking visibility
Bookings from your website, walk-ins, and referral channels all reflect in one live inventory, so nothing gets double-booked.
Season crossover
Run a ski fleet in winter and a bike fleet in summer on the same system, with the same customer records.
From booking to return
Book
A customer books online or in person, choosing a date range that can later be extended without a new reservation.
Fit & prep
Rider fit is confirmed and a specific bike (charged and ready) is assigned from live inventory.
Pickup
Staff confirm identity and waiver, hand over the bike, and the rental is checked out in one step.
Return or extend
A customer can extend their rental in place, or return the bike for a condition check and instant availability update.
A fleet that knows the difference between parked and ready
Standard bikes and e-bikes aren't the same kind of inventory. Basecrew tracks charge status as part of availability for e-bikes, so a bike that's plugged in and half-charged doesn't get handed to the next customer by mistake.
Built for tourists as much as locals
A meaningful share of bike rentals are multi-day tourism bookings, often arriving through different channels than a typical walk-in. Basecrew consolidates bookings from your website, walk-ins, and referrals into one live view, so nothing gets promised twice.
One system, two seasons
Shops running a winter rental operation alongside a summer bike fleet don't need to reset customer history or retrain staff twice a year. The same platform, the same logins, the same records, carry across both seasons.
Questions shop owners actually ask
Don't see yours? Ask us directly, and we'll answer before your demo, not during it.